FREQUENTLY ASKED QUESTIONS

Frequently asked questions

How long does it take to process a custom tumbler?


Once payment is received the process starts with preparing your customer tumbler(s). From time of purchase it will take 3-4 weeks to complete the whole process. Due to this business is ran by a one woman designer, it could take more time. I will notify you via email on the process.




What type of yarn do you use?


Yarn can vary from the type of garments I'm working on. The quality will be listed in the product description.




Do you RUSH orders?


Yes! If you want your order delivered under the standard time, then a $25 RUSH FEE will be added to your total. If you order and contact me afterwards, I will invoice you the $25 via PayPal.




When will my waistbead(s) ship?


All waistbeads will be shipped out in 10 days, shipped Priority Mail.




My order states delivered, but I haven't received it?


At this time you will have to contact your local post office. LTC is not responsible for delayed, lost order(s), or delivered to the wrong address.